FAQ
1. What kind of clothing does LILYCAMILA offer?
LILYCAMILA offers a wide range of fashionable clothing for women. We have trendy loose type t-shirts with feather prints, as well as sexy high waist distressed denim shorts. Our store has something for every style and occasion.
2. What makes LILYCAMILA's clothing unique?
At LILYCAMILA, we provide exclusive high-end custom fabrics that are skin-friendly, absorbent, breathable, and anti-wrinkle. This ensures both comfort and style for our customers.
3. What is the return policy at LILYCAMILA?
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
4. How can I start a return?
To start a return, you can contact us at support@lilycamila.com. Please note that returns will need to be sent to the address provided by our customer support team.
5. What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.
6. Are there any items that cannot be returned?
Yes, certain types of items cannot be returned. This includes perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any questions or concerns about a specific item, please get in touch with us.
7. Can I exchange an item?
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
8. How long does it take to receive a refund?
We will notify you once we've received and inspected your return. If the refund is approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.
9. How can I contact LILYCAMILA for further assistance?
If you have any other questions or need further assistance, you can contact us at support@lilycamila.com. We are here to help!
LILYCAMILA offers a wide range of fashionable clothing for women. We have trendy loose type t-shirts with feather prints, as well as sexy high waist distressed denim shorts. Our store has something for every style and occasion.
2. What makes LILYCAMILA's clothing unique?
At LILYCAMILA, we provide exclusive high-end custom fabrics that are skin-friendly, absorbent, breathable, and anti-wrinkle. This ensures both comfort and style for our customers.
3. What is the return policy at LILYCAMILA?
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
4. How can I start a return?
To start a return, you can contact us at support@lilycamila.com. Please note that returns will need to be sent to the address provided by our customer support team.
5. What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.
6. Are there any items that cannot be returned?
Yes, certain types of items cannot be returned. This includes perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any questions or concerns about a specific item, please get in touch with us.
7. Can I exchange an item?
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
8. How long does it take to receive a refund?
We will notify you once we've received and inspected your return. If the refund is approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.
9. How can I contact LILYCAMILA for further assistance?
If you have any other questions or need further assistance, you can contact us at support@lilycamila.com. We are here to help!